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Problem

At the request of our JIRA users, we are pulling Active Directory information into user profiles and have placed a User Profile field on JIRA issues to display the value.

We can successfully search on the User Profile field and created filters. However, we cannot create pie chart gadgets based on the User Profile field because it does not appear in the Statistic Type field for the gadget.

Can the User Profile fields be made statable so that we can use them in gadgets?

Solution

Make sure that the field you use is "statable", i.e. based on defined values which do not require a Free Text Searcher as search template.

Complete the configuration. Afterwards, you will be able to use e.g. The User Profile custom field is already statable, if you choose the right configuration.

It is possible to use the following combinations:

• User Profile Field "Userfield" with Search Template "User Picker & Group Searcher"
• User Profile Field "Single Select (Radiobuttons)" with Search Template "Multiple Select Searcher"
• User Profile Field "Multiple Select (Checkboxes)" with Search Template "Multiple Select Searcher"

Complete the configuration with the aforementioned settings to make the custom field you created available for the pie chart gadget.

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