Potential problems and causes
...
Problem regarding "Login via Azure AD"
Login requires the user to click a button to prevent blocking by browser. Some browser browsers might still block the login pop-up.
Workaround is to have users deactivate the Pop-Up-Blocker pop-up blocker at least for their confluence domain as originating (and https://login.microsoftonline.com/ as domain of the pop-up if this can/has to be specified).
| Info |
|---|
Other users might also have the problem: namely not when |
...
using the |
...
support tool but when inserting or viewing a SharePoint Online List |
...
respectively Document macro |
...
. In the process they have to "login" at least once to connect |
...
the SharePoint Connector app to SharePoint Online, even if they are already logged in into SharePoint Online or Office 365. |
If there is an error message in the login window then the message provided by login.microsoftonline.com can help to determine whether one of the following cases is on hand:
- application id is not known to the Azure Active Directory used for that user
- replay url is not setup
...
| Note |
|---|
Check Azure setup and there check if the application ID provided is correct. Check Replay-urls for the application in Azure Portal portal: it has to be a full url not just the domain name of the Confluence. (Save the Azure application configuration. And wait a minute before retest.) |
...
Problem regarding "Azure Application Configuration"
Error Potential error Messages:
Provided SharePoint Online Url is not registered with the tenant.
* rewording could be useful
| Notepanel |
|---|
Cause: SharePoint url is no not a valid SharePoint Online system. ( |
| Info |
|---|
Test can pass even if this is a SharePoint the referenced tenant is not your tenent but a SharePoint Online tenant of someone else!) |
...
Application Option "oauth2AllowImplicitFlow" not enabled
| Panel |
|---|
...
| |
| |
oauth implicit flow has to enabled for the application in Azure portal - . Azure Active Directory Admin has to make sure to explicitely save manifest/configuration after editing. |
...
Administrator has to configure and grant permissions for all users for this application
| Panel |
|---|
| Permissions have to be configured |
...
| and afterwards consent has to be granted by an |
...
| administrator for the application in Azure portal. Might take a few minutes to update. |
Either timeout or blocked third party cookies; to narrow down the issue use the button.
We test 2nd time if the At this point the configuration test ones more is checks whether the user can do token renewable via pop-up window. Intention is to see if 3rd part cookies are the issue.
| Panel |
|---|
| 3rd party cookies have to be |
...
| enabled (on the confluence domain) for microsoftonline.com to make token renewal work. |
It looks like third party cookies for https://login.microsoftonline.com/ are blocked by your browser.
...