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When I add the organization chart ("org chart" for short) macro to a Confluence page I get an error message. It reads "Error rendering macro 'company-org-chart'. The organization hierarchy can not be calculated. You need to talk to your Administrator to check the settings for organization charts".
Solution
First, please have a look at one of the user profiles and check if the manager is displayed correctly (i.e. as a name, not a string of characters denoting the location in the active directory). If it is not displayed correctly, please check in the configuration of the manager field (via Confluence Administration - Profile Elements), if in the section Field Type Configuration the field type is set to "Userfield" and the checkbox for "The field value is a DN reference to the user" is checked.
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