Problem
This problem applies can occur if you use the Connector the SharePoint Connector for Confluence for a SharePoint Online (Office 365) tenant together with Internet Explorer.
It can occur in the SharePoint web part as well in the SharePoint webpart as in the Confluence ( list or and document ) macromacros.
Behavior of the SharePoint
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web part
The login prompt in the SharePoint webpart web part is displayed again and again (if you click on "Refresh") although you are sure to be you are already logged in to Confluence (in the same browser window):
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Image 1: Recurring login prompt in SharePoint webpart web part (click to enlarge)
Behavior of the Confluence macro
The login prompt in the Confluence macro is displayed (although you are sure to be you are already logged in to SharePoint Online in the same browser window). If you click on "Login" , a popup with a redirect to Microsoft Confluence is shown, but the authorisation authorization doesn't seem to work and the dialog is empty:
Image 2: Empty redirect popup from Confluence macro (click to enlarge)
After closing the empty popup dialog tlogin , the login prompt in the Confluence macro is still displayed:
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Potential cause and solution
Most probably Most likely this problem is caused by a misconfiguration an incorrect configuration of security zones in your Internet Explorer. For a detailed explanation see O365 Internet Explorer Protected Mode and security zones.
To solve the problem correct the security zones configuration in Internet Explorer:
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Add at least the following domains to the same security zone in Internet Explorer (preferably trusted preferably "Trusted Sites"):
It is recommended to add these domains as well, therefore please add them also: |
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