SEN is short for Support Entitlement Number. Knowing the respective SEN makes it easier for us, as a vendor, to provide efficient support.
To find out the SEN of your add-on, please choose one of the following methods
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Screenshot: Add-on License Details (click to enlarge) |
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Screenshot: Add-on License Details (click to enlarge) |
If you are the account holder or the technical contact, log into my.atlassian.com. By clicking on the tab "licenses", you will find your SEN.
Screenshot: Overview licenses and evaluations at my.atlassian.com (click to enlarge)
You can find your SEN on the third page of your Atlassian Invoice.
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