Users cannot update avatar
Problem
Some users are unable to upload to new user profile picture on Confluence server. They get the error message
An error occurred while updating avatar details.Cause
The problem can be caused by (missing) file system permissions.
Solution
You might need to grant all permissions to the user running Confluence to access the confluence-home and confluence-install directories. In this case specifically the data/attachments/ directory.
(See https://support.atlassian.com/confluence/kb/multiple-problems-due-to-file-system-permissions-configuration/ for more details.)
Related Articles