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SharePoint Online ULS Logs

SharePoint Online ULS Logs

Elevatic Support might ask you to provide SharePoint Online log info in the context of your support request. Unlike with SharePoint Server, you cannot directly access logging information with SharePoint Online. 

Solution

You can submit a request to Microsoft Support to get more details about an error. For this purpose, please follow these steps:

  1. Re-create the error and note the date and time.

  2. Screenshot the error message, ideally including a correlation ID.

  3. Follow the steps below to contact Microsoft Support and provide the information in steps 1 and 2.

  4. Ask Microsoft Support for the error message containing the correlation ID, and provide it to Communardo Support.

To contact Microsoft Support:

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