Lasting message "Organization chart is being calculated"

Lasting message "Organization chart is being calculated"

 Problem

The "Organization Chart" macro of the User Profiles for Confluence app is not rendering completely. It shows the message "Organization chart is being calculated".

 Solution

  1. Go to > Confluence Administration > "Scheduled Jobs". Manually run the "Org Chart Cache Updater" job. (See also Organization Charts (v 3.5).)

  2. Reload the Confluence page with the organization chart

If that does not resolve the behavior

  • re-start the system (-> re-initialization)

Related articles