Org Chart is being calculated

Owned by Almuth Boehme [Communardo]
Last updated: Jan 10, 2018Version comment

Problem

The organization chart of the User Profiles for Confluence add-on does not finish rendering. It shows the message "Organization chart is being calculated".

Solution

  1. Manually run the "Org Chart Cache Updater" job (Administration > "Scheduled Jobs")
  2. Reload the Confluence page with the organization chart

If that does not resolve the behavior

  • re-start the system (-> re-initialization)