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Workaround is to have users deactivate the pop-up blocker at least for their confluence domain as originating (and https://login.microsoftonline.com/ as domain of the pop-up if this can/has to be specified).

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Problem regarding "Search Sites" 

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  1. Incorrect firewall settings
  2. The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least visitor permission to at least one site collection.


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Check firewall settings and permissions of the currently logged in user in SharePoint.

For further investigation please check our knowledge base article Confluence configuration test fails with http error 500.


Problem regarding "Search Lists" respectively "Search Documents"

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  1. Incorrect firewall settings
  2. The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least read permission to at least one list respectively document.


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Check firewall settings and permissions of the currently logged in user in SharePoint.

For further investigation please check our knowledge base article Confluence configuration test fails with http error 500.


Problem regarding "Load List" respectively "Load Document"

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