Successful run of the configuration test
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Image 1: Successful run of the configuration test (click to enlarge)
In case errors occurred subsequently potential problems, their causes and possible solutions are listed below.
Potential problems and causes
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This could be provoked by the following causes:
- The Confluence URL specified under > Confluence Administration > Genereal General configuration > Site configuration > Server Base URL does not conform with the given URL in the browser.
- The Confluence URL does not start with "HTTPS": The SharePoint Online Connector requires Confluence to be called over HTTPS.
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An indicated problem does not compulsory definitely mean that the SharePoint Online Connector won't work properly. |
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Consider that other browsers would possibly yield other results. This applies in particular for browsers at on the end user machines. |
Problem regarding "Setup Connector for Azure AD"
Client id ID should not be not empty (can still be still wrong e.g. not being setup set up with Azure without being detected as wrong in this step).
Problem regarding "Login via Azure AD"
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Workaround is to have users deactivate the pop-up blocker at least for their confluence domain as originating (and https://login.microsoftonline.com/ as domain of the pop-up if this can/has to be specified).
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Other users might also have the problem: namely not when using the support tool but when inserting or viewing a SharePoint Online List or respectively a Document macro. In the process they have to "login" at least once to connect the SharePoint Connector app to SharePoint Online, even if they are already logged in into SharePoint Online or Office 365. |
If there is an error message in the login window then the message provided by login.microsoftonline.com can help to determine whether one of the following cases issues is on handthe case:
- application id ID is not known to the Azure Active Directory used for that user
- replay url URL is not setupset up
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Check Azure setup and check there check if the application ID provided is correct. Check Replay-urls replay URLs for the application in Azure portal: it has to be a full url URL not just the domain name of Confluence. (Save the Azure application configuration. And wait Wait a minute before retest.) |
Problem regarding "Azure Application Configuration"
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Provided SharePoint Online Url is not registered with the tenant.
Cause: SharePoint url URL is not a valid SharePoint Online system.
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Check the urlURL. |
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Test can pass even if the referenced tenant is not your tenent tenant but a SharePoint Online tenant of someone else! |
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oauth implicit flow has to be enabled for the application in Azure portal. Azure Active Directory Admin has to make sure to explicitely explicitly save manifest/configuration after editing. |
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At this point the configuration test ones checks once more checks whether the user can do token renewable renewal via pop-up window. (Intention is to see if 3rd part cookies are the issue.)
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| 3rd party cookies have to be enabled (on the confluence Confluence domain) for microsoftonline.com to make token renewal work. |
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| This message indicates 3rd party cookies are not available via iframe. Check that 3rd party cookies for https://login.microsoftonline.com are enabled in your browser. |
Problem regarding "Search Sites"
This problem could be provoked caused by one of the following causes:
- Inappropriate firewall Incorrect firewall settings
- The currently in SharePoint logged in user The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least visitor permission to at least one site collection.
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Problem regarding "Search Lists" respectively "Search Documents"
This problem could be provoked caused by one of the following causes:
- Inappropriate firewall Incorrect firewall settings
- The currently in SharePoint logged in user The user currently logged in in SharePoint does not have sufficient permissions. The The user needs to have at least read permission to at least one list respectively document.
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Problem regarding "Load List" respectively "Load Document"
This problem could be provoked caused by one of the following causes:
- Inappropriate firewall settings
- The currently in SharePoint logged in user The user currently logged in in SharePoint does not have sufficient permissions. The The user needs to have at least read permission to at least one list respectively document.
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