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Successful run of the configuration test
After a successful run of the configuration test it should look like this:
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In case errors occurred potential problems, their causes and possible solutions are listed below.
Potential problems and causes
Problem regarding "Confluence Base Url"
This could be provoked by the following causes:
- The Confluence URL specified under Confluence Administration > General configuration > Site configuration > Server Base URL does not conform with the given URL in the browser.
- The Confluence URL does not start with "HTTPS": The SharePoint Online Connector requires Confluence to be called over HTTPS.
Problem regarding "Local Storage"
This message is displayed if cookies are not allowed in the currently used browser. Check cookie settings in your browser.
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Consider that other browsers would possibly yield other results. This applies in particular for browsers on the end user machines. |
Problem regarding "Get Access token for SharePoint"
This problem could be caused by one of the following:
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| Try accessing SharePoint in browser (use the same URL which is specified under "SharePoint URL" above). Log in to SharePoint. |
Problem regarding "Search Sites"
This problem could be caused by one of the following:
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| Check firewall settings and permissions of the currently logged in user in SharePoint. |
Problem regarding "Search Lists" respectively "Search Documents"
This problem could be caused by one of the following:
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| Check firewall settings and permissions of the currently logged in user in SharePoint. |
Problem regarding "Load List" respectively "Load Document"
This problem could be caused by one of the following:
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