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Successful run of the configuration test
After a successful run of the configuration test it should look like this:
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In case errors occurred potential problems, their causes and possible solutions are listed below.
Potential problems and causes
Problem regarding "Confluence Base Url"
This could be provoked by the following causes:
- The Confluence URL specified under Confluence Administration > General configuration > Site configuration > Server Base URL does not conform with the given URL in the browser.
- The Confluence URL does not start with "HTTPS": The SharePoint Online Connector requires Confluence to be called over HTTPS.
Problem regarding "Local Storage"
This message is displayed if cookies are not allowed in the currently used browser. Check cookie settings in your browser.
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| Note |
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Consider that other browsers would possibly yield other results. This applies in particular for browsers on the end user machines. |
Problem regarding "Setup Connector for Azure AD"
Client ID should not be empty (can still be wrong e.g. not being set up with Azure without being detected as wrong in this step).
Problem regarding "Login via Azure AD"
Login requires the user to click a button to prevent blocking by browser. Some browsers might still block the login pop-up.
Workaround is to have users deactivate the pop-up blocker at least for their confluence domain as originating (and https://login.microsoftonline.com/ as domain of the pop-up if this can/has to be specified).
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| Panel |
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Check Azure setup and check there if the application ID is correctly configured in Confluence. Check the reply URL configuration for the application in Azure portal: it has to be a full URL not just the domain name of Confluence. (Save the Azure application configuration. Wait a minute before retest.) |
Problem regarding "Azure Application Configuration"
Potential error Messages:
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| Info |
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Test can pass even if the referenced tenant is not your tenant but a SharePoint Online tenant of someone else! |
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Application Option "oauth2AllowImplicitFlow" not enabled
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oauth implicit flow has to be enabled for the application in Azure portal. Azure Active Directory Admin has to make sure to explicitly save manifest/configuration after editing. |
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Administrator has to configure and grant permissions for all users for this application
| Panel |
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| Permissions have to be configured and afterwards consent has to be granted by an administrator for the application in Azure portal. Might take a few minutes to update. |
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Either timeout or blocked third party cookies; to narrow down the issue use the button.
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| Panel |
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| 3rd party cookies have to be enabled (on the Confluence domain) for microsoftonline.com to make token renewal work. |
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It looks like third party cookies for https://login.microsoftonline.com/ are blocked by your browser.
| Panel |
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| This message indicates 3rd party cookies are not available via iframe. Check that 3rd party cookies for https://login.microsoftonline.com are enabled in your browser. |
Problem regarding "Search Sites"
This problem could be caused by one of the following:
- Incorrect firewall settings
- The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least visitor permission to at least one site collection.
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| Panel | ||
|---|---|---|
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| Check firewall settings and permissions of the currently logged in user in SharePoint. |
Problem regarding "Search Lists" respectively "Search Documents"
This problem could be caused by one of the following:
- Incorrect firewall settings
- The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least read permission to at least one list respectively document.
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| Panel | ||
|---|---|---|
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| Check firewall settings and permissions of the currently logged in user in SharePoint. |
Problem regarding "Load List" respectively "Load Document"
This problem could be caused by one of the following:
- Inappropriate firewall settings
- The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least read permission to at least one list respectively document.
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| Panel | ||
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| Check firewall settings and permissions of the currently logged in user in SharePoint. |
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