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Just raise a ticket and we will be at your service: Go to the ticket system.
How fast will we help you?
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Blocker are each cases, where you are not able to user your Communardo add-on app or solution. Critical cases are severe limitations without a workaround. Major cases limit you by using your Communardo add-on app or solution, but are not critical or a blocker. Minor or trivial cases, are each case which do not meet the categories above.
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- Help with installation
- Help troubleshooting problems with Communardo add-ons apps and solutions
- Help identifying work-arounds
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- Product training
- Support for customers, who do not have a valid and current license or active subscription
- Support related to non Communardo add-ons apps or solutions
- Beta or development releases of Communardo add-ons apps or solutions (e.g. Communardo Labs add-onsapps)
- Support in any language other than English or German
- Individual customization
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