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Comment: Import Macro Repair

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On the other hand, every other user profile element that you have activated LDAP mapping for using “User Profiles for Confluence”, will be synchronized only by performing synchronization provided by our app. You can read more on how this synchronization process works in our official documentation page: Synchronization (v 3.0).

Solution

User Directories synchronization works only for some of the standard user fields - as explained above. Every other field can be synchronized using “User Profiles for Confluence” synchronization. To have all the information synchronized, you can start a “Manual Synchronization” :

  1. Go to: Administration Console > Users & Security > User Profile Configuration > Advanced Options

  2. Click “Start Synchronization” button on the “Manual Synchronization” section. It will start a full synchronization.

Note

The full synchronization is a resource-consuming task. It’s recommended you start it outside of business hours!

Info

Remember: You can choose other ways to synchronize user profile elements - as explained on the Synchronization (v 3.03) page.

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Related issues

SCP-10918