Potential problems and causes
Problem regarding "Confluence Base Url"
This could be provoked by following causes:
- The Confluence URL specified under > Confluence Administration > Genereal configuration > Site configuration > Server Base URL does not conform with the given URL in browser.
- The Confluence URL does not start with "HTTPS": The SharePoint Online Connector requires Confluence to be called over HTTPS.
Problem regarding "Local Storage"
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An indicated problem does not compulsory mean that SharePoint Online Connector won't work properly.
Consider that other browsers would possibly yield other results. This applies in particular for browsers at the end user machines.
Problem regarding "Setup Connector for Azure AD" respectively "Azure Application Configuration"
Problem regarding "Search Sites"
This problem could be provoked by the following causes:
- Inappropriate firewall settings
- The currently in SharePoint logged in user does not have sufficient permissions. The user needs to have at least visitor permission to at least one site collection.
Check firewall settings and permissions of the currently logged in user in SharePoint.
Problem regarding "Search Lists" respectively "Search Documents"
This problem could be provoked by the following causes:
- Inappropriate firewall settings
- The currently in SharePoint logged in user does not have sufficient permissions. The user needs to have at least read permission to at least one list respectively document.
Check firewall settings and permissions of the currently logged in user in SharePoint.
Problem regarding "Load List" respectively "Load Document"
This problem could be provoked by the following causes:
- Inappropriate firewall settings
- The currently in SharePoint logged in user does not have sufficient permissions. The user needs to have at least read permission to at least one list respectively document.
Check firewall settings and permissions of the currently logged in user in SharePoint.
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