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According to the Atlassian FAQ you can receive a refund under the following conditions:
Atlassian will refund out any unused portion of the Server app license for the purchase of a Data Center app license. Within the first 30 days of purchase, you can receive a full refund. After 30 days of purchase, you will receive a pro-rated refund based on the date from when you request the refund. |
Please contact your local Atlassian partner where you originally purchased the license or contact Atlassian for reimbursement of the Server license of the app that doesn’t work on a Data Center edition any more.
After you got reimbursed please purchase a Data Center license for the app.
If your case is not covered in this FAQ article or for more information and troubleshooting for Data Center apps and licenses please have a look at the Atlassian FAQ for Data Center approved apps "Billing, Licensing and Troubleshooting“.
For further questions please contact our product support.
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