Unusual large size of profile picture when editing customer details on service desk

Unusual large size of profile picture when editing customer details on service desk

Problem

When editing the customer details from the service desk, the profile picture of the customer has an unusually large size.

This problem occurs only when the profile picture is one of the sample avatar pictures.

Solution

  1. Upload a custom image as a profile picture

  2. Select the default "gravatar" image as a profile picture

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