Does the click-to-call function work with VoIP?

If a telephone number element is configured in the user profiles, can the click-to-call function be used only with instant messengers or does it work e.g. with Skype for Business or a Smartphone?

Solution

The number will be called via the application that is configured for the “tel” protocol on the client, e.g. Skype 4 Business on a PC or the telephone app on a Smartphone.

If such an application is not yet configured, the user will be asked to choose one.

You can find additional details in the documentation.

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