Sometimes for support it is helpful to analyze the output of browser console logs. Following there is an instruction on how to save the output to a file.
Steps
Chrome
- Open up Chrome and enable the Developer Tools.
- Select the console tab.
- Be sure to select to display "All" messages
- Right-click in the body > Select "Save as...".
- Attach the file to the support ticket.
Firefox
Unfortunately there is no straight-on way to achieve this in Firefox. Whar you can do:
- Press F12 or go to Tools > Web Developer > Console
- Select the console tab.
- Be sure to select to display "All" messages
- Right-click in the body > Select "Select all".
- Right-click in the body > Select "Copy messages to clipboard".
- Paste the content of the clipboard to any text editor and save it.
- Attach the file to the support ticket.
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