The user cannot see the navigation

Owned by Almuth Boehme [Communardo]
Last updated: Feb 19, 2024 by Yelyzaveta Burda
1 min read

Problem

A user cannot see the SubSpace Navigation for Cloud in the Atlassian Cloud despite the app being active.

Solution

The user might not have the necessary permissions.

Make sure that the following is true:

  1. The user logged-in.

  2. The user has view permissions for the Confluence space with key COMMUNARDOPRODUCTS.

  3. The user has view permissions for the page Navigation Configuration within that space.

Both space and page are created automatically. If you make changes to the space or the content within, this can affect the functionality of the SubSpace navigation.

For further details on permissions and visibility of the SubSpace Navigation, you can refer to our documentation: Permissions and Visibility (Cloud) - SubSpace Navigation for Confluence - Communardo Products Confluence Cloud (atlassian.net) .