Problem
Some users are unable to upload to new user profile picture on Confluence server. They get the error message
An error occurred while updating avatar details.
Solution
The problem can be due to file system permissions. You might need to grant all permissions to the user running Confluence to access the confluence-home
and confluence-install
directories. In this case specifically the data/attachments/ directory.
See Atlassian Knowledge Base article for details.
Related Articles