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Profile List does not show Department IT

Profile List does not show Department IT

Problem

When entering the Criteria "Department:IT" (without apostrophes) in the Profile List macro, no results are returned or the wrong number of user profiles are shown.

Cause

In English, "it" is a stopword in Lucene searches. This means this word will not be indexed and cannot therefore be found in the search results.

Solution/Workaround

As a way around this, you can change your indexing language to a language where "it" is not a stopword, e.g. German:

  1. Change the language settings via General Configuration > Formatting and International Settings > Indexing Language to e.g. German.

  2. Perform a re-index. (Attention: Re-indexing can take a while. Be sure to perform this step when fewer users are logged in to Confluence).

After the re-index, you will be able to search for the IT department with the Criteria "Abteilung:IT" (be sure to leave out the apostrophes).

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