Application appears multiple times in your Azure AD

Application appears multiple times in your Azure AD

This article is relevant only if you have used the app before release 1.11.4 (2021-10-07).

Problem

With the release of version 1.11.4 of our product, SharePoint Connector for Confluence Cloud, we have switched the Azure AD Application to mark the app as publisher-verified by Microsoft.

However, for several reasons, we had to recreate the app registration in a different Microsoft tenant. Unfortunately, giving consent to the new application doesn’t remove the old application from your tenant, because they are independent of each other. That leads to two different entries in our app that look the same (naming-wise), but differ in their IDs.

Solution

To fix this issue, you just need to manually remove the old application from your Azure AD Enterprise Applications using a global administrator account.

To clearly distinguish the old application, you can search for the following ID under “All Enterprise Applications” to find the app you have to delete:

db704f46-4f33-4c78-9efa-55d1027ed812

Azure AD: old application

Please refer to the official Microsoft documentation for a step-by-step guide.

 

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