Evaluate and resolve SharePoint add-in test results

Owned by Former user (Deleted)
Last updated: Oct 18, 2023 by Frank Schreiber
2 min read

Successful run of the installation test

After a successful run of the installation test it should look like this:

Checking connection to Confluence

If there is an error like "404 not found" and Confluence version is below 5.10 then an upgrade to confluence 5.10+ could help.

Another reason can be Confluence is not accessed via its base url. This could happen if the base url at time the SharePoint Add in was downloaded from the confluence was different from current base url.

Checking login to Confluence

Action needed

Click on login button and do a login into confluence

Error

Means getting login state for confluence failed, could be network issue with current page being served from cache instead from upstream Confluence server.

Checking registration of custom action

An error means there was either no registration of the SharePoint add-in or the communication with the app web failed.

Regarding registration of the application see also last section of SharePoint: Deploy Add-in package to the App Catalog requiring to register the app with the correct Client ID, Confluence host and provider url.

Reasons for failing communication with the app web can be:

Checking assets library and loader file

Same reasons as above can apply.